Frequently Asked Questions
Everything you need to know about our handcrafted Bali-inspired jewelry.
What materials are used in Bali Necklaces?
Our necklaces are crafted using high-quality materials including 925 Sterling Silver, 18k Gold plating, and ethically sourced natural gemstones and seashells to ensure durability and style.
How long does shipping take?
Standard shipping typically takes 5-10 business days. We also offer express shipping options at checkout which deliver within 2-4 business days worldwide.
Can I wear my necklace in the water?
While our jewelry is high-quality, we recommend removing your necklaces before swimming in chlorinated pools or salt water to preserve the luster and longevity of the finish.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the time of checkout.
How should I clean and care for my jewelry?
To keep your pieces shining, gently wipe them with a soft microfiber cloth after wear. Store them in a cool, dry place and avoid direct contact with perfumes and lotions.